Terms Of Use

WEBSITE TERMS OF USE – EPITOME SUPPORT

Welcome to Epitome Support! We’re pleased to provide you with access to our website and connect you with our services. Please read these Terms of Use carefully, as they contain important information about using our website.

This website (Site) is operated by Epitome Support Pty Ltd  (referred to as we, our, or us). These Terms of Use (Terms) apply to your access to and use of the Site.

1. Information and Availability

We use reasonable efforts to ensure that the content and materials on the Site (Content) are accurate and complete. However, to the extent permitted by law (including the Australian Consumer Law), we do not warrant the accuracy, completeness, or suitability of the Content.
The Content may change without notice, and we are not obligated to keep the Site updated. All information is general in nature and provided for informational purposes only.

We do not guarantee that access to the Site will be uninterrupted, error-free, or free from harmful components such as viruses.

2. Intellectual Property Rights

Unless otherwise stated, we own or license all Content and intellectual property rights (including copyright, designs, artwork, trademarks, logos, and domain names) displayed on the Site (Our Intellectual Property).

You are permitted to access, print, and download the Content for personal, non-commercial use only, provided you do not remove any copyright notices.

You must not use the Site or Content:

for commercial purposes,

to advertise your own business, or

in any way that competes with our services.

Except as allowed under these Terms, you must not:
(a) copy or use any of Our Intellectual Property;
(b) reproduce, distribute, publish, broadcast, or sell any of Our Intellectual Property;
(c) alter, modify, or create derivative works from Our Intellectual Property.

You may share our Content on social media, provided that:
(d) you do not claim ownership;
(e) you do not imply endorsement unless we agree in writing;
(f) you do not damage our reputation or mislead others; and
(g) you comply with all applicable laws and these Terms.

3. Conduct We Do Not Accept

You must not engage in any activity that:

is unlawful or violates someone’s rights,

harasses, defames, threatens, or offends others,

interferes with the Site’s operation,

introduces viruses or harmful code,

involves data scraping, mining, or automation tools, or

assists others in performing prohibited activities.

4. User Content

You may be allowed to upload or share information, posts, or content (User Content) through the Site or via social media using our campaign hashtags.

By posting User Content, you grant us a worldwide, irrevocable, royalty-free licence to use, copy, modify, distribute, publish, or display the User Content for our business purposes.

You are responsible for ensuring that:
(a) you own the User Content or have permission to use it;
(b) the User Content does not infringe any rights or violate any laws.

We may remove any User Content at our discretion.

5. Third-Party Websites

Our Site may include links to third-party websites. We do not control or endorse these sites and are not responsible for their content. You should check their suitability before using them.

If you purchase goods or services through a third-party link, the transaction is solely between you and the third party.

We may receive a commission or referral fee for featuring certain links, and we will disclose this where applicable.

6. Limitation of Liability

You may have rights under the Australian Consumer Law. Subject to those rights and to the maximum extent permitted by law, we exclude all liability for any loss or damage, including indirect or consequential loss, loss of profit, or loss of opportunity arising from your use of the Site or Content.

7. Privacy

We value your privacy. Our Privacy Policy, available on the Site, explains how we collect, handle, and protect your personal information.

8. Discontinuing the Site

We may suspend, terminate, or restrict access to the Site at any time without notice.

9. Governing Law

These Terms are governed by the laws of Victoria, Australia. By using the Site, you agree to submit to the exclusive jurisdiction of the courts of Victoria.

10. Changes to These Terms

We may update these Terms at any time by publishing the revised version on the Site. You should review the Terms regularly.

11. Contact Details

For questions or notices, please contact:

Epitome Support Pty Ltd
Email: info@epitomesupport.com.au